Privacy explained in plain language.

Who this policy covers

This policy applies to the Soul and Synergy Holistic Expos website and the information we handle through this website. It does not control the privacy practices of independent vendors, venues, ticket providers, newsletter services, registration services, or other websites linked from our pages.

When you follow a link to another website, review that provider’s privacy policy before submitting personal information.

Information we may collect

Information you choose to provide

We may receive information when you email us, use a contact link, ask about an event, or communicate about vendor opportunities, partnerships, sponsorships, or media requests. This may include:

• Your name and email address
• Your business or organization name
• The event city and date connected to your question
• The contents of your message and any information you choose to include

Website and device information

Squarespace, our website host and analytics provider, may collect technical information needed to operate, protect, and measure the website. This may include your browser, network, device, IP address, pages viewed, referring pages, clicks, scrolling, searches, and timestamps.

Information submitted to outside services

Vendor registration and mailing-list signups may take place on websites operated by other providers. Those providers collect and handle the information you submit under their own privacy policies.

How we use information

We may use information to:

• Respond to questions and requests
• Share information about events or vendor opportunities you asked about
• Review venue, partnership, sponsorship, and media proposals
• Operate, protect, troubleshoot, and improve the website
• Understand general website traffic and page activity
• Meet legal obligations and protect our rights or the safety of others

We do not use a general contact message to add you to a marketing list unless you separately choose to subscribe.

Cookies and analytics

Cookies are small files or pieces of text stored by your browser. Squarespace uses necessary cookies so the website can load securely and function correctly. Squarespace may also use analytics and performance cookies to provide information about website traffic and activity.

If a cookie banner is shown, you can use it to manage available cookie choices. You can also change cookie settings in your browser. Blocking some cookies may affect how parts of the website work.

For current details about Squarespace cookies, visit The cookies Squarespace uses.

Website and communication providers

We use outside companies to provide parts of the website and related services. Depending on which link or feature you use, these may include:

• Squarespace for website hosting, security, and analytics
• MetaParaPro for vendor information or registration
• Mailchimp for vendor mailing-list signup and email delivery
• Email, event-listing, venue, ticketing, or social-media providers linked from an event page

These providers may process information for us or collect information directly when you use their services. Their own privacy policies and terms apply.

When information may be shared

We do not sell personal information for money. We may share information only when reasonably needed to:

• Use a provider that helps operate the website or deliver a service you requested
• Coordinate an event, vendor request, venue inquiry, or partnership
• Follow a valid legal request or meet a legal obligation
• Protect the website, our organization, visitors, or other people from fraud, misuse, or harm
• Complete a business reorganization, transfer, or similar change, subject to applicable law

Retention and security

We keep information only as long as reasonably needed for the purpose it was collected, normal business records, dispute resolution, security, or legal requirements. Retention periods can differ based on the type of information and the service involved.

We use reasonable administrative and technical measures to protect information. No website, email system, or internet transmission can be guaranteed completely secure. Please do not send payment card numbers, government identification numbers, medical records, account passwords, or other sensitive information through general email or contact links.

Your choices and privacy requests

You can choose not to send personal information through the website. You may also manage cookies through the website banner when available and through your browser settings.

Depending on where you live, you may have rights concerning access, correction, deletion, restriction, or other uses of your personal information. To make a request, email us using the address below. Tell us what you are requesting and how we can identify the information involved. We may need to verify your identity before completing a request.

To stop marketing emails, use the unsubscribe link included in the message. A request to unsubscribe does not stop event-related or service-related messages that are still needed to complete a request you made.

Children’s privacy

This website is intended for a general audience and is not designed to collect personal information from children under 13. If you believe a child has sent personal information to us, contact us so we can review and delete it when appropriate.

Changes to this policy

We may update this policy when the website, our practices, or legal requirements change. The updated date near the top of this page shows when the policy was last revised. Material changes may also be announced through the website or another reasonable method.